Momentum

Momentum gives you full visibility into how work happens across your organization — in real time. From performance monitoring to engagement analytics, it's your single source of truth for operational productivity.

See What's Really Going On

Most performance problems aren't about effort — they're about misalignment, inefficiency, or lack of visibility. Momentum helps you surface what's working, what's not, and where to focus — without micromanaging.

• Track productive and non-productive time by task, role, or channel
• Pinpoint where time is going — and where it's being lost
• Identify idle patterns and reduce them by up to 20%
• Improve team productivity by 15% through smarter management
• Spot burnout early with the built-in Mood-o-Meter

Built for Operational Teams

• Live dashboards with intraday performance tracking
• Role-based insights across voice, chat, and back-office workflows
• Unified reporting across teams, locations, and channels
• Track shrinkage, adherence, and throughput — in real time

Custom-Fit for How You Work

Momentum adapts to your environment — not the other way around. Configure workflows, metrics, and user roles without wasting days in setup.

• Fast setup — 40% quicker than traditional performance tools
• Define your own roles, activities, and metrics
• Integrates seamlessly across multiple channels and tools

Don't Manage in the Dark

Whether you're running an operations team, a service desk, or a support org — you can't afford to guess. Momentum gives you the data you need to lead with clarity, every day.

Try Momentum free for 30 days — no sales calls, no setup fee, no commitment.